What you said - results of the local confidence survey.
Ensuring that the public is confident in the service they receive from the police and other agencies is a priority for the Police Authority.
The Government has set every force a target to raise public confidence that the police and local council are dealing with the anti-social behaviour and crime issues that matter locally.
The proportion of people surveyed in each of the following areas agree that the police and local council are dealing with the anti-social behaviour and crime issues that matter in their area.
| Area | Proportion |
| Allerdale & Copeland CDRP | 62.9% |
| Carlisle & Eden CDRP | 66.3% |
| Barrow in Furness CDRP | 66.6% |
| South Lakeland CDRP | 65.1% |
These are the results of a telephone survey that was conducted in these areas which asked local people whether they agree that:
“The police and local council are dealing with the anti-social behaviour and crime issues that matter in this area”.
Care should be taken in making comparisons in local indicators that have used different survey techniques. This survey is based on a quota sample of people in the local area. The use of a quota sample seeks to ensure the results are broadly representative of the local population. Quota samples may inadvertently introduce unknown sources of statistical bias.
About the Results
CDRP (Crime and Disorder Reduction Partnership). Click here to find out more. Please note that since the survey was undertaken Crime and Disorder Reduction Partnerships are now called Community Safety Partnerships (CSP).
Why is public confidence in policing so important to the Police Authority?
Ensuring that the public is confident in the service they receive from the police and other agencies is a priority for the Police Authority and Constabulary. People rightly expect the services they pay for to deal with issues that concern them. They need to be confident that they will receive a good service if they are to make use of the services that are there to help them. For policing, this is particularly important as we want victims to report crimes and antisocial behaviour and people to come forward with information about incidents to help us solve them.
What we are going to do with the results?
The Authority is finding out about the public’s confidence in the police service in a variety of ways:
- through surveys such as this;
- meeting the public and asking for their views;
- holding Police Community Liaison Forum meetings to get their feedback;
- ‘reality checking’ police services through unannounced visits to police stations and police public meetings.
We are committed to finding out the views of local people, particularly those in communities which tend to be less confident in the police. These survey results provide information on which communities we need to talk to about their experience of the police service and what the police can do to improve this.
We will be using this survey to understand what affects people’s confidence so that we know any areas in which the police service needs to improve. We will make sure that the Constabulary is taking appropriate action to enhance the quality of its services, including addressing issues identified by this survey. We will also share the information with our partners so that we can work together to improve services. Full details of the survey results will be available on this website in April. Details of how the Constabulary will be using the results can be found by clicking here.
Click here to find out more on the national confidence target
Click here to find out more about CSPs
Click here to find out more about quota sampling
Click here to see more survey results